LUX Aspen

HOME SERVICES

HOME & PROPERTY MANAGEMENT/SUPERVISION

Owner Meetings on Arrival/Departure and as Necessary

Single Point of Contact/Direct Relationship with Manager

24 Hour Emergency Response/Availability

Key Holder Service – Controlled and Coordinated Access

Mail, Package and Delivery Services - Receiving/Forwarding

FedEx, UPS & Oversize Package - Receiving and Delivery

Movers’ and Furniture Delivery Acceptance/Placement

Scheduling/Supervision of Housekeeping Staff/Personnel

Scheduling/Supervision of Service/Maintenance Workers

Scheduling/Supervision of Pool/Spa Cleaning and Service

Re-lamping/Bulb Replacement of Electrical Fixtures

Monitoring of Water Treatment Systems and Supplies Delivery

Monitoring of Gas Service, Propane Levels and Deliveries

Management of Snowmelt/Heat Tape/Ice Dam/Roof Snow Loads

Supervision and Oversight of Exterior and Grounds Maintenance

Coordination of all Snow Removal Services, Plowing and Shoveling

Preparation and Coordination of Seasonal/Holiday Decorations

RECURRING INSPECTION/MONITORING:

(Weekly, or As Necessary and Agreed)

Overall Evaluation of Property and Grounds

Review Driveway, all Stairs, Decks, Patios and Balcony surfaces

Complete Exterior Structure Walk-around and Analysis

Activation check of Security System/Video Surveillance

Confirmation of Cable TV/Internet/Telephone Connectivity

Interior Room by Room Inspection

Secure all Doors and Windows/Locks

Temperature and Humidity Check

Thermostat Setting Check of Each Room

Flush all Plumbing Fixtures

Verify Heat/Hot Water & Plumbing Systems

Check all Refrigerators

Empty Ice Makers

Check Plumbing Fixtures for Leaks

Check Electrical Panels for Tripped or Overheating Breakers

Inspect Utility Room and all Components

Confirm Pool/Spa Operation and Temperature

Water Treatment/Softener Inspection

Written Documentation of Complete Inspection

Confirmation of Conditions via email, txt, facsimile etc.

PRE-ARRIVAL INSPECTION/PREPARATION:

Coordination of Arrival and Associated Services

Purchase and Placement of Food and Beverages

Day of Arrival Home and Grounds Preparation

Lights, Temperature, Music and Amenities Adjustment

Local Airport Vehicle Drop or Personal Pickup/Transfer

DEPARTURE AND POST-DEPARTURE SERVICES:

Coordination of any Needed Departure Services

Local Airport Vehicle Retrieval or Personal Pickup/Transfer

Post-Departure Inspection/Close Down

SEASONAL PROPERTY CONVERSION – SPRING:

Fresh Air Entrainage/Ventilation

Arrange Window Cleaning Inside and Out

Complete Exterior Inspection of All Surfaces

Deactivate Snowmelt and Heat Tape Systems

Inspect Roof, Gutters & Leaders/Downspouts for Ice Damage

Coordinate Lawn & Grounds Preparations/Maintenance

Coordinate Irrigation System Startup/Inspection

Air Conditioning System, Air Handlers and Condensing Units

Inspect Central Vacuum System and Filtration

Inspect Pool & Spa, Coordinate Opening of Plumbing/Filtration

Schedule Shut Down of Hot Tub and Heaters (as requested)

Evaluate and Request Deep Cleaning as Necessary

Coordinate Lawn/Deck Furniture Cleaning, Oiling, Repair etc.

Evaluate and Order Carpet and Rug Cleaning as Necessary

Program and Verify All Clocks/Timers and Automatic Systems

Verify Gas Supply to Outdoor Grill, BBQs, and Cooking Appliances

Schedule and Supervise Housekeeping and Maintenance Services

Coordinate All Grounds, Grass, Plantings, Flowers and Other Areas

Remove and Repair as Necessary Plowing Markers and Damaged Areas

Inventory and Re-stock Order Household Supplies, Paper Products etc.

Evaluation and Analysis of Property Condition

Prepare and Deliver Comprehensive List of Repairs

Obtain Bids for Substantial Repair/Maintenance Items as Agreed

Replace Smoke Detector/Carbon Monoxide Sensors Batteries

Coordinate Routine Vehicle Service

Coordinate Installation of Summer Tires

On or Off-Site Storage of Winter/Studded Tires

SEASONAL PROPERTY CONVERSION – FALL:

Fresh Air Entrainage/Ventilation

Arrange Window Cleaning Inside and Out

Complete Exterior Inspection of Entire Property

Activate and Test Snowmelt and Heat Tape Systems

Inspect Gutters & Leaders/Downspouts, Clear of Leaves/Debris

Coordinate Lawn & Grounds Cleanup

Coordinate Winterization of Irrigation System

Confirm Close Down of Air Conditioning System/Condensing Units

Inspect Heating Units, Filter Cleaning/Replacement

Inspect Central Vacuum System and Filtration

Pool & Spa, Coordinate Plumbing/Filtration Systems

Inspect Hot Tub and Schedule Startup and Weekly Service

Evaluate and Supervise Deep Cleaning as Necessary

Coordinate Storage of Lawn/Deck/Pool Furniture and Accessories

Evaluate and Order Carpet and Rug Cleaning as Necessary

Program and Verify All Clocks/Timers and Automatic Systems

Verify Gas Supply to Outdoor Grill, BBQs, and Cooking Appliances

Schedule and Supervise Housekeeping and Maintenance Services

Coordinate Grounds, Lawn, Plantings, Flowers and Other Area Work

Install Plowing Markers and Schedule Plowing and Shoveling Services

Inventory and Re-stock Household Supplies, Paper Products etc.

Evaluation and Analysis of Property Condition

Pump and Clean Septic Tank as Needed/Scheduled

Prepare and Deliver Comprehensive List of Repairs

Obtain Bids for Substantial Repair/Maintenance Items as Agreed

Replace Smoke Detector/Carbon Monoxide Sensors Batteries

Coordinate Firewood Order and Delivery/Placement

Winterize Exterior Plumbing/Remove and Store Garden Hoses

Replace Smoke Detector/Carbon Monoxide Sensors Batteries

Schedule Chimney/Flue and Gas Fireplace Annual Service/Cleaning

Coordinate Routine Vehicle Service

Coordinate Installation of Winter Tires

On or Off-Site Storage of Summer Tires